Duratec POS Systems at Kaffee Klatsch

“We have no problems at all with the POS system. Even staff members without much catering experience get on fine with the device. Additionally, the Duratec Control Software ensure a stress-free start to my day. It’s the best that ever happened to us.”

Björn Reus, Kaffee Klatsch

In Dortmund Wickede, the Reus family runs Kaffee Klatsch and every Friday the “grafter’s steak” is on offer there - the local nickname for Germany’s popular sausage dish of currywurst.

The stylishly furnished café has clean lines, fresh colours and wide aisles. “Families are at the forefront of the concept. Which is why we have room for pushchairs and a kids’ zone where the children can play whilst the parents or grandparents enjoy a piece of cake” explains Björn Reus, member of the management. 

At Kaffee Klatsch, the Duratec POS S15 and the Duratec MobileApp are used. Reus says that when it came to deciding on the most appropriate option, it was particularly important to him that the POS system can grow with the café’s requirements: “That is something this POS system allows, and together with the MobileApp it has enabled us to improve in several ways. For one, the speed, but also the ease of use and the acceptance particularly by younger customers, who find these devices very appealing.”

Reus succinctly summarises his experiences with Duratec: “We have no problems at all with the POS system. Even staff members without much catering experience get on fine with the device. Additionally, the Duratec Control Software ensure a stress-free start to my day.  It’s the best that ever happened to us.”

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